Q. What should I expect after booking and appointment?
A. You will immediately receive an email confirming your appointment. 24-48 hrs before your scheduled appointment, you will receive a reminder email. If you do not receive a confirmation email, YOU DO NOT HAVE A SCHEDULED APPOINTMENT. Please verify the email address or re-book and be sure to click "Make Appointment". Note: the confirmation and reminder emails are automatically generated by the software. Tiffany does not control or manage the autoresponder.
Q. Do I need to be an existing client to schedule online?
A. No. However, you must have a username and password to schedule an appointment. Appointments are by referral only. Contact your referrer for instructions.
Q. What if I need to cancel or reschedule an appointment?
A. There is a 24-hr cancellation policy in place. You are able to cancel your appointment online up to 24-hrs in advance of the scheduled time. You will receive an email confirming the cancellation. Less than 24-hrs, you will have to text or email to cancel. No show fee of $65 will be charged for all appointments where the client does not contact to cancel and does not show. Cancellations less than 12-hrs in advance will be charged full price for the scheduled session. Fees are payable before clients are able to book new appointments unless other arrangements are made. Note: Cancelled appointments are NOT removed from the autoresponder. It is possible that you will still receive a reminder email of the canceled appointment. Sorry for any inconvenience. Tiffany does not control or manage the autoresponder.
Q. Can I pre-book appointments?
A. Yes. You may book up to 6 appointments and as far out as 60 days.